Privacy Policy

Northline Drawing Atelier

Privacy Policy of Northline Drawing Atelier

Effective Date: June 30, 2026

1. Introduction and Company Information

This Privacy Policy explains how Northline Drawing Atelier collects, uses, discloses, stores, and protects personal information in the course of operating a drawing studio in Canada. It applies to personal information collected through our studio services, class registrations, consultations, website inquiries, email communications, phone calls, and any other interactions with us.

Northline Drawing Atelier is responsible for personal information under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation.

Business Name: Northline Drawing Atelier
Address: 1248 Queen Street West, Toronto, ON M6K 1L4, Canada
Email: [email protected]
Phone: +1 (416) 782-5943

2. Data Collection and Processing

We collect personal information that is reasonably necessary to operate our drawing-studio business, provide services, manage client relationships, and comply with legal obligations. The personal information we may collect includes:

  • Identification and contact information, such as name, email address, phone number, mailing address, and emergency contact details where relevant;
  • Registration and booking information, such as class selections, attendance records, scheduling preferences, and payment-related details;
  • Communication records, including messages sent through email, forms, phone calls, or other channels;
  • Transaction information, such as invoices, receipts, and payment confirmations;
  • Technical information, such as IP address, browser type, device information, and website usage data, if you interact with our website;
  • Any other information you voluntarily provide to us in connection with our services.

We generally collect personal information directly from you. In limited circumstances, we may receive information from third parties, such as payment processors, booking platforms, or referral partners, where permitted by law and appropriate for the service being provided.

We do not intentionally collect sensitive personal information unless it is necessary for a specific service, safety requirement, accommodation request, or legal obligation, and only with appropriate notice and consent where required.

3. Purpose of Data Processing

We process personal information for the following purposes:

  • To register you for classes, workshops, studio sessions, or consultations;
  • To communicate with you about bookings, schedules, service updates, and customer support;
  • To process payments, issue invoices, and maintain accounting records;
  • To manage attendance, studio operations, and service delivery;
  • To respond to inquiries, feedback, and complaints;
  • To improve our services, website, and customer experience;
  • To maintain security, prevent fraud, and protect our business, clients, and staff;
  • To comply with legal, regulatory, tax, and record-keeping obligations;
  • To send marketing communications, where permitted by law and subject to your consent or applicable opt-out rights.

4. Legal Basis for Processing

Under Canadian privacy law, we collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances and, where required, with your knowledge and consent.

Depending on the context, our legal basis for processing may include:

  • Consent: where you have given express or implied consent for a specific purpose;
  • Contractual necessity: where processing is necessary to provide requested services, manage bookings, or fulfill our obligations to you;
  • Legal obligation: where processing is required to comply with applicable laws, regulations, tax rules, or lawful requests;
  • Legitimate business purposes: where processing is necessary for reasonable business operations, security, fraud prevention, or service improvement, and where such interests are not overridden by your rights and interests.

Where consent is required, you may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

We do not sell personal information. We may disclose personal information to third parties only where necessary and appropriate for the purposes described in this Policy, including:

  • Payment processors and financial institutions to process transactions;
  • Booking, scheduling, email, and customer relationship management service providers;
  • IT, hosting, cloud storage, and website analytics providers;
  • Professional advisors, such as accountants, auditors, lawyers, and insurers;
  • Government authorities, regulators, or law enforcement where required or permitted by law;
  • Other third parties with your consent or at your direction.

We require third parties that process personal information on our behalf to protect it in a manner consistent with applicable privacy laws and to use it only for authorized purposes.

6. Data Transfer to Third Countries

Some of our service providers may store or process personal information outside of Canada, including in the United States or other jurisdictions. As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries.

When we transfer personal information outside Canada, we take reasonable steps to ensure it is protected by contractual, technical, and organizational safeguards appropriate to the sensitivity of the information and the nature of the transfer.

7. Storage Duration

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements.

Retention periods vary depending on the type of information and the purpose for which it is used. When personal information is no longer required, we securely delete, destroy, or anonymize it in accordance with our retention practices and applicable law.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information:

  • Access: to request confirmation of whether we hold personal information about you and to obtain access to it;
  • Rectification: to request correction of inaccurate, incomplete, or outdated personal information;
  • Erasure: to request deletion of personal information, where permitted by law;
  • Restriction: to request that we limit the use or disclosure of your personal information in certain circumstances;
  • Data portability: to request a copy of certain personal information in a structured, commonly used format, where applicable;
  • Objection: to object to certain uses of your personal information, including some forms of direct marketing, where applicable.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable legal requirements.

9. Withdrawal of Consent

Where our processing is based on consent, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may limit our ability to provide certain services, communicate with you, or maintain your account or booking. In some cases, we may still be permitted or required to retain or process certain information under applicable law.

10. Right to Complain

If you have concerns about how we handle your personal information, we encourage you to contact us first so we can try to resolve the issue promptly and fairly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy regulator.

Office of the Privacy Commissioner of Canada
Website: https://www.priv.gc.ca

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards may include access controls, secure storage, encryption where appropriate, staff confidentiality obligations, and regular review of our security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

12. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:

Northline Drawing Atelier
1248 Queen Street West, Toronto, ON M6K 1L4, Canada
Email: [email protected]
Phone: +1 (416) 782-5943

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updated version will be posted with a revised effective date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes are posted constitutes your acknowledgment of the updated Policy, to the extent permitted by law.

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